// maintenance · Richmond
1.5% for Sep 1, 2026 to Aug 31, 2027 (lesser of 60% of CPI or 3%), only after one full year of tenancy; prior year 1.62%. A 24-hour line, licensed vendors, your approval threshold, and the vendor's invoice with nothing added.
Repairs are where owner money leaks and tenant goodwill is won or lost. We run a 24-hour maintenance line, send licensed and insured vendors, and bill you exactly what the vendor billed us. You set a dollar threshold in the management agreement; below it we fix the problem, above it we call you with a quote. Habitability issues, no heat, no hot water, water coming in, go first, because in the East Bay a habitability complaint is also an eviction defense and in Oakland grounds for a tenant petition to the Rent Adjustment Program.
The full picture for owners is on the Richmond page; the service on its own is described under maintenance.
// questions
1.5% for Sep 1, 2026 to Aug 31, 2027 on fully covered units (multi-unit permitted before Feb 1, 1995), and only after the tenant has been in place a full year. The notice is filed with the Rent Program within 10 business days. A single-family home or condo is partially covered and follows the state 8.8% cap unless it qualifies for the AB 1482 exemption.
Yes. A house or condo is partially covered and pays the $149 Rental Housing Fee each year, plus the $106 inspection registration and a $211 inspection every 3 years. A business tax certificate is also required; confirm the rate with the city.
Yes, if they are licensed where the law requires it and carry insurance. We will add them to the vendor list for your property and dispatch to them first. If they do not respond within the window a repair needs, we send our vendor and tell you.
The line is answered around the clock. Loss of heat, hot water or water service, an active leak, a lockout, a sewer backup and a safety hazard are dispatched the same day, usually within hours. We tell you by text or email as soon as a vendor is assigned.
The tenant, where the lease and the facts support it. We document the cause with photos and the vendor's report, bill the tenant, and if it is unpaid at move-out it comes from the deposit with an itemized statement. Ordinary wear is the owner's cost under California law and we will tell you when something is wear rather than damage.
// start here
What your place should rent for, what the city will let you charge next year, and what we would do first. Written, within one business day.
// also
Priced to the market, screened to a written standard, leased with the notices your city requires.
The cap, the registry, the fee and the notice for your unit, each on its own calendar.
A 24-hour line, licensed vendors, your approval threshold, and the vendor's invoice with nothing added.
// nearby
// next step
A written rental analysis for your property, free, within one business day. No obligation and no sales call unless you ask for one.